20 New Street, Horsham, West Sussex RH13 5DU
01403 271129

Frequently Asked Questions

Below are a selection of the most common questions we get asked. If you have any other questions, please don't hesitate to give us a call

1. How do I know which therapy to choose?

As many different therapies can help the same conditions (eg if you have backache should you have Bowen Therapy, see an osteopath or receive an acupuncture treatment?) this is a question that is often asked

The answer depends very much on you as an individual; someone may have recommended a particular treatment or practitioner to you. Alternatively, you may feel more or less comfortable with the different types of treatment available. It is also dependent on the specifics of your condition - for example backache covers a multitude of different symptoms

All the practitioners at New Street are happy to help by answering any questions you may have. Many of us have worked together for a period of time and have a good working understanding of each others disciplines

2. How do I know if a practitioner is qualified?

All practitioners at New Street Clinic are qualified - if you wish for specific details of their qualifications each practitioner would be happy to provide them

3. Why do different practitioners charge different fees?

Each practitioner at New Street Clinic decides on their own fee scale - this will be dependent on many things including their individual therapy, the amount of experience they have and the timescales of their treatment programme

4. Are we covered by health insurance?

This varies according to different therapies and individual practitioners

5. Do you take credit cards?

Payment is made to each individual practitioner so it will depend on whom you see. At present however most practitioners take cheques or cash only

Anything else?

Do you have any more questions? Please contact us to ask us.